Electronic Tenant Records
Centralize household and participant documentation in purpose-built electronic files. ETR organizes records for occupancy and compliance work without replacing your core PHA ERP or accounting system.
Bring order to paper-heavy housing records with FileVision ETR, a purpose-built electronic tenant records platform for Windows-based work environments. Centralize documents by household and transaction, locate files through OCR-powered search, and keep workflows moving with role-based access, alerts, and audit history. From intake through recertification and move-out, your team can retrieve the documentation it needs without relying on fragmented folders or file rooms.

Purpose-built tools organize housing documents, support secure retrieval, and keep tenant-file workflows complete across every lifecycle event.
Centralize household and participant documentation in purpose-built electronic files. ETR organizes records for occupancy and compliance work without replacing your core PHA ERP or accounting system.
Group documents around intake, annual recertification, interim changes, move-ins, move-outs, and related events. This structure keeps every transaction’s forms, evidence, notices, and approvals together.
Scan, import, index, and search records with OCR and metadata tools. Staff can classify incoming documents and retrieve relevant information without sorting through disconnected shared-drive folders.
Route documents and tasks among occupancy, compliance, management, and other teams. Configurable ownership, status, and approvals help work move forward according to your agency’s established processes.
Use role-based permissions for confidential tenant, accommodation, and grievance records. Audit trails and version history provide a clear record of file activity, changes, and approvals.
Extend familiar Microsoft 365 and SharePoint environments with housing-specific record organization, metadata, and workflow. Keep structured tenant documentation connected to the tools staff already use.
FileVision ETR gives housing authorities a practical way to replace paper folders and fragmented shared drives with organized electronic tenant files. Rather than cataloging documents only by type, it connects them to the household transaction they support—such as intake, recertification, interim changes, or move-out. Teams can capture documents, search indexed records, manage access, and track outstanding work while maintaining a complete, retrievable record for reviews and audits.

See how housing organizations modernize records, workflows, and file-room operations with FileVision.
FileVision combines specialized housing-record expertise with practical tools for secure, efficient digital file management.
Purpose-built tenant records management supports the transactions housing authorities manage every day.
Documents stay connected to intake, recertification, and household-change workflows instead of isolated folders.
Role-based access and file history help teams prepare organized records for reviews.
Trained support staff are available Monday through Saturday, 9am–8pm, for assistance.
Specialized software support for complex housing-record operations.
FileVision is a global software solution provider headquartered in Atlanta, Georgia, with offices in Europe, the Middle East, and Australasia. Its specialized housing-authority solutions have supported customers transitioning from manual filing to electronic records since at least 2012. The team develops FileVision ETR for the practical realities of occupancy, compliance, and document-intensive public housing work: records must be complete, accessible, and organized around the transactions staff manage. FileVision has continued to expand its housing-focused offering with updated support resources and the SEMAP module for compliance certification tracking. Guided by a mission to simplify and automate complex organizational requirements, FileVision helps agencies move beyond paperless storage toward more structured record governance and workflow management.
The best file-organizing software matches the type of records, workflow, and access controls your organization needs. For housing authorities, FileVision ETR is designed to organize tenant and participant documents by household and transaction, not simply by folder. It combines document capture, indexing, full-text search, role-based access, workflow status, and audit history so staff can locate complete files quickly.
Talk with FileVision about your agency’s file-management requirements and workflows.
Accredited document management system
Technology investment protection coverage
Purpose-built housing document workflows
Tell us about your current records process, document volume, and workflow needs. A FileVision specialist can help identify the right ETR approach.
For immediate assistance, feel free to give us a direct call at 770-551-1400. You can also send us a quick email at info@filevision.net.
For immediate assistance, feel free to give us a direct call at 770-551-1400. You can also send us a quick email at info@filevision.net.