Which software is best for record keeping?
The best record-keeping software fits the records you manage, your retention policy, and the workflows staff follow every day. For housing authorities, a purpose-built platform such as FileVision ETR can be more useful than generic storage because it organizes tenant documentation by household and transaction, supports role-based access, tracks history, and helps staff retrieve complete files for reviews and audits.
What records must be kept for 7 years?
Seven-year retention requirements vary by record type, funding source, program, contract, jurisdiction, and your agency’s approved records schedule. Housing organizations may need to retain tenant, financial, procurement, personnel, inspection, or program documentation for different periods. FileVision ETR supports policy-driven retention and disposition, but your agency should establish retention periods with its records officer, legal counsel, and applicable HUD requirements.
How does records retention software support compliance?
Records retention software supports compliance by organizing documents consistently, preserving file histories, restricting access to authorized users, and making records easier to retrieve. FileVision ETR also supports transaction-based files, workflow status, missing-document tracking, and audit trails. These capabilities help teams demonstrate that required documentation was collected and managed, while compliance decisions and policy interpretation remain the agency’s responsibility.
Can FileVision ETR retain tenant records by lifecycle event?
Yes. FileVision ETR organizes records around key housing transactions and lifecycle events, including intake, annual recertification, interim changes, move-ins, move-outs, grievances, and related processes. Keeping forms, notices, evidence, approvals, and correspondence together for each event reduces fragmented documentation. Staff can review a more complete record without relying only on document-type folders or disconnected shared drives.
Can we use our own retention schedule in FileVision ETR?
Yes. FileVision ETR is designed to support agency-approved retention schedules and controlled disposition practices. Your organization determines the applicable periods, holds, approvals, and disposition rules according to its policies and legal guidance. The platform helps apply those decisions more consistently across electronic tenant files; it does not independently determine which retention rule applies to a particular record.
How does ETR protect confidential resident information?
ETR uses role-based access controls to help limit confidential tenant, accommodation, grievance, and related records to authorized users. Permissions can be aligned with job responsibilities so staff see the information needed for their work. Audit trails and version history further support accountability by recording activity and changes. Agencies should still maintain appropriate internal access policies and user-management practices.
Can FileVision ETR help prepare for HUD reviews and audits?
FileVision ETR helps teams prepare for HUD and internal reviews by keeping supporting documentation structured, complete, and retrievable. Staff can organize recertifications, verifications, notices, inspections, correspondence, and approvals in the relevant household or transaction file. Search, indexing, missing-document tracking, and secure role-based access can reduce the effort required to assemble requested records, though review outcomes depend on agency practices.
Does FileVision ETR work with Microsoft 365 and SharePoint?
FileVision can connect ETR workflows and tenant-record structure with Microsoft 365 and SharePoint where appropriate. This approach lets agencies retain familiar Microsoft tools while adding housing-specific organization, metadata, and workflow controls. Integration details should be confirmed during planning because the appropriate configuration depends on your existing tenant-record structure, access requirements, and operational processes.