Records Retention Software for Compliance

FileVision ETR helps housing authorities and community development agencies organize, retain, retrieve, and disposition tenant records with greater consistency. Purpose-built electronic files, transaction-based organization, configurable workflows, and controlled access help teams keep documentation complete and available for reviews. Apply your agency-approved retention schedules while reducing dependence on paper folders, disconnected shared drives, and time-consuming manual file searches.

Housing compliance professional reviewing digital tenant records

Our Records Retention Software Services

Purpose-built tools to organize housing records, apply agency policies, and support timely, confident document retrieval.

Retention and Disposition

Apply agency-approved retention schedules and controlled disposition processes across tenant records. ETR supports consistent archiving and policy-driven records governance without prescribing retention periods or replacing agency counsel.

Transaction-Based Files

Keep intake, recertification, interim change, move-in, and move-out documents together by lifecycle event. This structure mirrors housing workflows and makes each transaction easier to review as a complete record.

Audit Trails

Track file activity, document history, changes, and approvals so authorized staff can understand what occurred, when it occurred, and who completed the action during reviews.

Role-Based Access

Control access to confidential tenant, accommodation, grievance, and other sensitive records through role-based permissions that limit visibility to staff with a legitimate business need.

OCR and Search

Use OCR, indexing, metadata, and enterprise search to classify and find documents across electronic tenant files, helping staff retrieve supporting records without searching through paper folders.

Workflow and Approvals

Route documents, tasks, and approvals to occupancy, compliance, and management teams with clear ownership and configurable status, supporting the way your agency handles records work.

Govern Files Confidently

Make Retention Policies Easier to Apply

FileVision ETR gives housing organizations a practical way to govern records throughout the tenant lifecycle. Centralize documentation in transaction-based electronic files, apply agency-approved retention and disposition practices, and retrieve supporting evidence quickly when it is needed. Role-based access, audit history, workflow status, and search tools help teams maintain complete files while preserving the policies, oversight, and legal judgment that remain with your agency.

Organized electronic records dashboard for housing compliance
Built for Housing

Customer Success Stories

See how housing organizations modernize files, workflows, and compliance preparation with FileVision ETR.

"We love it on the HCV Side. Absolutely cannot wait for it to be fully implemented! (the implementation consultant) has been wonderful throughout the process. She has made learning and using the system very friendly."

Housing Authority in the Midwest
The FileVision Difference

Why Choose FileVision?

A specialized records-management partner for housing organizations managing complex, compliance-sensitive documentation.

Housing Focus

Purpose-built tenant records tools support housing authority workflows rather than generic document storage alone.

Proven Experience

Housing authority customers have used FileVision electronic filing solutions since at least 2012.

Controlled Access

Role-based permissions help authorized staff and external auditors access only relevant confidential records.

Responsive Support

Trained support staff are available Monday through Saturday, 9am to 8pm.

Meet the FileVision Team

Specialized software support for complex housing records operations.

FileVision is a global software solution provider headquartered in Atlanta, Georgia, with offices in Europe, the Middle East, and Australasia. The company develops user-friendly software that simplifies and automates complex organizational requirements across enterprise and SME environments. FileVision has built deep expertise in housing authority and community development agency operations, with customers transitioning from manual filing to electronic records solutions since at least 2012. Its FileVision ETR platform is designed around the real record lifecycle: intake, annual recertification, interim changes, move-ins, move-outs, and compliance reviews. The team’s vision is to help agencies go beyond paperless by making tenant documentation organized, retrievable, and easier to govern while supporting each organization’s own policies, processes, and accountability.

Since 2012Documented housing authority electronic filing use
Global ReachOffices across four global regions
Six-Day SupportAvailable Monday through Saturday

Frequently Asked Questions

Which software is best for record keeping?

The best record-keeping software fits the records you manage, your retention policy, and the workflows staff follow every day. For housing authorities, a purpose-built platform such as FileVision ETR can be more useful than generic storage because it organizes tenant documentation by household and transaction, supports role-based access, tracks history, and helps staff retrieve complete files for reviews and audits.

What records must be kept for 7 years?

How does records retention software support compliance?

Can FileVision ETR retain tenant records by lifecycle event?

Can we use our own retention schedule in FileVision ETR?

How does ETR protect confidential resident information?

Can FileVision ETR help prepare for HUD reviews and audits?

Does FileVision ETR work with Microsoft 365 and SharePoint?

Questions About Records Compliance?

Talk with our team about your agency’s records workflow and retention needs.

Trusted Records Management

Awards and Recognition

Accredited document management system badge

Accredited Document Management

Accredited system for managing digital records

Housing records experience badge

Housing Authority Experience

Serving electronic filing customers since 2012

One-year warranty badge

One-Year Warranty

Technology investment protection included

Bring Order to Every Tenant Record

Tell us about your records processes, compliance priorities, and document-management goals. Our team will help identify an ETR approach that fits your agency.

Contact Us Today

For immediate assistance, feel free to give us a direct call at 770-551-1400. You can also send us a quick email at info@filevision.net.