Secure Cloud Storage & File Repository Services

A secure cloud file repository is a centralized, web-based system for storing, organizing, searching, and controlling access to digital records. For housing organizations, FileVision ETR structures documents within electronic tenant or participant files rather than leaving them across paper folders, email inboxes, and shared drives. Role-based permissions help ensure staff access only the records needed for their responsibilities.

FileVision ETR organizes records by household and by the transaction or lifecycle event connected to the documentation. This can include intake, annual recertification, interim changes, move-in, move-out, grievances, inspections, and correspondence. Grouping forms, evidence, notices, and approvals around the relevant event helps staff review file completeness and retrieve the full record without manually assembling documents from multiple locations.

Yes. FileVision supports document capture, scanning, and import so teams can add legacy paper records and incoming electronic documents to structured electronic files. This helps reduce dependency on physical folders, file rooms, and fragmented network storage. A conversion approach can be planned around your existing records, priorities, and internal document-handling procedures to support an orderly paperless transition.

Access can be controlled through role-based permissions, allowing agencies to limit confidential records to authorized staff. This is useful for sensitive documentation such as reasonable-accommodation requests, grievances, tenant information, and supporting verification materials. Permissions should be configured to match your agency’s responsibilities and internal controls, helping teams collaborate while keeping restricted information appropriately protected.

FileVision ETR uses OCR, indexing, metadata, and enterprise search capabilities to help staff locate documents and records across the system. Teams can use file structure and document information to find what they need faster than searching physical folders or disconnected drives. OCR performance can vary with scan quality, so agencies should establish clear capture practices for readable, consistently indexed records.

FileVision ETR helps agencies keep documentation organized, complete, and retrievable for internal reviews, monitoring activities, and HUD-related requests. Audit trails and version history provide visibility into file activity, while transaction-based organization keeps related evidence together. The platform supports readiness by improving record access and completeness; review outcomes remain dependent on the agency’s practices, documentation, and compliance decisions.

FileVision can connect ETR workflows and tenant-record structure with Microsoft 365 and SharePoint where appropriate. This approach lets teams retain familiar Microsoft tools while adding housing-specific organization, metadata, and workflow capabilities. Integration details should be confirmed during discovery, since each agency’s Microsoft environment, permissions, and desired record-management processes may differ.

FileVision provides trained support staff for efficient, reliable assistance and lists customer support availability Monday through Saturday from 9am to 8pm. During implementation, the team can help clarify workflows, record structures, and configuration requirements. Ongoing support can address operational questions as staff adopt electronic tenant files, document workflows, and related FileVision capabilities.