Remote Document Controller Jobs & Positions

The information provided describes FileVision’s document-management software and support services, not a current list of employment openings. FileVision ETR supports the work performed by remote document controllers, especially within housing authorities and community development agencies. For verified job availability, application requirements, and hiring locations, review FileVision’s official careers or contact channels directly.

A remote document controller organizes, captures, routes, retrieves, and monitors records while working away from a central file room or office. In housing administration, the role often involves tenant applications, recertifications, verifications, notices, inspections, correspondence, and approvals. The controller helps ensure records are complete, easy for authorized staff to find, and ready for monitoring or audit requests.

FileVision ETR centralizes housing documentation in electronic, transaction-based files that authorized staff can access remotely. Controllers can capture or import documents, organize them by household and lifecycle event, assign work through configurable workflows, and search across records using indexing and OCR. Audit trails and version history also help teams review file activity, changes, and approvals.

FileVision ETR supports role-based permissions so authorized staff see the records required for their responsibilities. This can include access controls for sensitive tenant, accommodation, grievance, and other confidential files. Agencies define their own roles and access practices, while the platform applies access by function. Specific security configurations and policies should be confirmed during implementation.

Remote document controllers can manage application and intake paperwork, income and verification evidence, leases and move-in records, annual and interim recertification files, notices, correspondence, inspections, grievances, accommodations, and move-out documentation. FileVision ETR keeps these materials connected to the applicable household and transaction, rather than separating them only by document type.

Yes. FileVision ETR uses configurable checklists and workflow status to help staff identify incomplete files and exceptions. A remote document controller can review outstanding documents, route follow-up tasks, and track progress before deadlines or monitoring events. The platform supports stronger file organization and retrieval; agencies remain responsible for their own compliance decisions and review outcomes.

FileVision can connect ETR workflows and tenant-record structure with Microsoft 365 and SharePoint where appropriate. The goal is to add housing-specific organization, metadata, and workflow while allowing staff to continue using familiar Microsoft environments. Integration scope, tenant configuration, and the exact Teams experience should be confirmed before implementation or feature-specific commitments are made.

FileVision provides trained support staff to help customers use its document-management solutions efficiently. Company information states that customer support is available Monday through Saturday from 9am to 8pm. Support needs may include platform use, workflow questions, record organization, and configuration guidance. Contact FileVision to confirm the support process and coverage appropriate for your organization.